Last Updated January 1, 2023
Protecting your privacy is fundamental to the way Ascensus Group, LLC and its affiliated companies (“Ascensus,” “we,” or “us”) conduct business. The purpose of this webpage is to inform you how we collect, use, and share the personal information we collect about you from your use of our (i) websites; (ii) mobile apps, if applicable; (iii) products and/or services (collectively, the “Services”); or (iv) when you otherwise interact with us or receive a communication from us.
Our Information Collecting Practices
Ascensus complies with all applicable federal regulations related to the handling and processing of your personal information. In addition to these laws, some states provide its residents additional protections and rights regarding our use of personal information. To learn more about your state’s additional privacy rights, if applicable, please review the section below titled, State Privacy Rights.
Ascensus appreciates your business and strives to provide an enhanced customer service experience. For privacy related questions, please use one of the following contact methods:
General Privacy Related Inquiries:
For general questions regarding Ascensus privacy policies, please contact us through one of the following means:
Email address: Privacy@ascensus.com
Regular Mail: 200 Dryden Road, Suite 4000, Dresher, PA 19025 Attn: Compliance Department
Specific Privacy Related Inquiries:
For specific questions regarding a particular financial product, please contact us by telephone at the number displayed on the Contact Us page or at the number located on your plan documents or account statements.
Note: To help assure your personal information is kept confidential, we require that you identify yourself when calling by providing specific information, such as your account information and other identifying information.
State Privacy Rights
If your state of residence has privacy laws related to your personal information, and you have questions or would like to exercise such rights, please refer to your applicable state’s Privacy Statement section below:
If there is no Privacy Statement section listed for your state that means no additional privacy rights, beyond current federal statutes or regulations, exist within your state at this time.